{"id":2339,"date":"2022-04-09T17:42:09","date_gmt":"2022-04-09T17:42:09","guid":{"rendered":"https:\/\/easytv.io\/?page_id=2339"},"modified":"2025-04-09T17:44:50","modified_gmt":"2025-04-09T17:44:50","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/easytv.io\/pt\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||15px||false|false&#8221; custom_padding=&#8221;1px||0px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;130px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1 class=\"text-4xl\"><strong>Refund Policy<\/strong><\/h1>\n<p class=\"text-lg\"><strong>Effective as of 1st of November 2020<\/strong><span><strong><\/strong><\/span><span><\/span><\/p>\n<p class=\"p1\">At EasyTV, we strive to ensure our customers are satisfied with our digital signage platform. Please review our refund policy below:<\/p>\n<p class=\"p2\">\n<p class=\"p3\"><b>1. 7-Day Free Trial<br \/><\/b>New customers are eligible for a 7-day free trial. No charges will be made during this trial period, and you may cancel anytime without incurring fees.<\/p>\n<p class=\"p2\">\n<p class=\"p3\"><b>2. Subscription Refunds<br \/><\/b>EasyTV subscriptions are billed in advance on a monthly or yearly basis. Therefore:<\/p>\n<p class=\"p4\"><span class=\"Apple-tab-span\"> <\/span>\u2022<span class=\"Apple-tab-span\"> <\/span><span class=\"s1\"><b>Monthly Subscriptions<\/b><\/span>: Payments are non-refundable. If you cancel, you will retain access until the end of the current billing cycle.<\/p>\n<p class=\"p4\"><span class=\"Apple-tab-span\"> <\/span>\u2022<span class=\"Apple-tab-span\"> <\/span><span class=\"s1\"><b>Annual Subscriptions<\/b><\/span>: You may request a refund within the first <span class=\"s1\"><b>14 days<\/b><\/span> of your annual subscription if you are not satisfied. After 14 days, payments are non-refundable.<\/p>\n<p class=\"p2\">\n<p class=\"p3\"><b>3. Automatic Renewals<br \/><\/b>All subscriptions renew automatically unless canceled before the renewal date. It is your responsibility to manage cancellations from your account dashboard.<\/p>\n<p class=\"p2\">\n<p class=\"p3\"><b>4. Exceptional Refunds<br \/><\/b>In rare cases, and at EasyTV\u2019s sole discretion, partial or full refunds may be issued due to technical issues or service interruptions caused by EasyTV.<\/p>\n<p class=\"p2\">\n<p class=\"p3\"><b>5. How to Request a Refund<br \/><\/b>To request a refund, please contact our support team at info@easytv.io\u00a0within the applicable period. Include your account email and reason for the refund request.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_margin=&#8221;-11px|||||&#8221; custom_padding=&#8221;0px||64px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1280px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|auto|33px|auto||&#8221; custom_padding=&#8221;1px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||-5px|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Trusted by\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/easytv.io\/wp-content\/uploads\/2023\/01\/Amazon_logo.svg_.webp&#8221; title_text=&#8221;Amazon_logo.svg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;150px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_divider color=&#8221;#f2f2f2&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_margin=&#8221;52px||0px|||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#5a14c0&#8243; text_font_size=&#8221;16px&#8221; header_text_color=&#8221;#5a14c0&#8243; header_font_size=&#8221;46px&#8221; custom_margin=&#8221;-1px||2px|||&#8221; custom_padding=&#8221;0px||8px|||&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Users<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#000000&#8243; custom_margin=&#8221;||-5px|||&#8221; custom_padding=&#8221;||12px|||&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>1 user &#8211; Free\/mo<\/strong><br \/>Additionals: $ 4.99 per user\/mo<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#5a14c0&#8243; text_font_size=&#8221;16px&#8221; header_text_color=&#8221;#5a14c0&#8243; header_font_size=&#8221;46px&#8221; custom_margin=&#8221;14px||2px|||&#8221; custom_padding=&#8221;||8px|||&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Storage<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Poppins||||||||&#8221; text_text_color=&#8221;#000000&#8243; custom_margin=&#8221;-3px||-5px|||&#8221; custom_padding=&#8221;||0px|||&#8221; text_orientation_tablet=&#8221;&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>1GB &#8211; Free\/mo<\/strong>, 5GB &#8211; $ 8.99\/mo, 10GB &#8211; $ 14.99\/mo, 25GB &#8211; $21.99\/mo<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy Effective as of 1st of November 2020 At EasyTV, we strive to ensure our customers are satisfied with our digital signage platform. Please review our refund policy below: 1. 7-Day Free TrialNew customers are eligible for a 7-day free trial. No charges will be made during this trial period, and you may cancel [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2339","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/easytv.io\/pt\/wp-json\/wp\/v2\/pages\/2339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/easytv.io\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/easytv.io\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/easytv.io\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/easytv.io\/pt\/wp-json\/wp\/v2\/comments?post=2339"}],"version-history":[{"count":0,"href":"https:\/\/easytv.io\/pt\/wp-json\/wp\/v2\/pages\/2339\/revisions"}],"wp:attachment":[{"href":"https:\/\/easytv.io\/pt\/wp-json\/wp\/v2\/media?parent=2339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}